Privacy policy

Last updated: August 6, 2025

Prondem Kft. ("we", "our", or "us") operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

We may collect or process the following categories of personal information:

Contact details: name, address, phone number, email address, company info
Financial information: payment details, billing information
Account information: username, password, preferences
Transaction history: purchases, returns, carts
Device & browser data: IP address, browser type, session logs
Communication data: customer support or contact form messages

Sources of Information

Directly from you
Automatically from your device when using our Services
From service providers and authorized partners

How We Use Your Personal Information

To process orders and provide our Services
To send you marketing and promotional messages (if you opt-in)
To detect fraud and enhance platform security
To improve user experience and site performance
To fulfill legal obligations

Disclosure of Personal Information

We may disclose your personal information to third-party service providers, business partners, logistics companies, or regulatory authorities when legally required or necessary for providing the Services.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing data with them.

Children’s Data

The Services are not intended for children. We do not knowingly collect data from anyone under the age of majority in your jurisdiction.

Security & Data Retention

We implement appropriate safeguards to protect your information. However, no digital system is completely secure. We retain personal information as long as required for business, legal, or operational purposes.